Terms & Conditions

White Eagle Logistics provides software and operational communications for transportation work: dispatch, loads, pickups and deliveries, appointments, documents, fleet and compliance records, and customer support.

Access is limited to authorized users of each organization. You must provide accurate information, keep your credentials confidential and use the platform only for lawful business purposes. Each organization is responsible for its users, permissions and the records it enters.

You may not attempt to access another organization’s data, bypass permissions, interfere with security or use the service to send unsolicited messages.

Program: White Eagle Logistics operational and customer-care text messages. With your consent we send texts related to dispatch, loads, pickup and delivery updates, appointments, ETAs, document requests, operational notifications and customer support. We do not send marketing texts.

How you opt in: text JOIN to our SMS number (shown at app.whiteeaglelines.com/sms-opt-in); we reply once with the program details, ending “To confirm, please reply Y.” Your consent is recorded only after you reply Y; replying YES or anything else does not subscribe you. You can also check the optional SMS consent box on our web opt-in form. The box is never pre-checked, and consent is not a condition of purchasing or receiving any service.

Creating an account, accepting these Terms & Conditions, acknowledging our Privacy Policy, giving us your phone number or visiting our SMS page does not sign you up for text messages. SMS enrollment happens only through the opt-in steps described above.

Message frequency varies with your activity (for example, the loads you are working on). Message and data rates may apply according to your mobile plan.

Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT) to stop receiving messages; you will receive one message confirming the opt-out. Reply START to subscribe again. Reply HELP for help.

Delivery of text messages is not guaranteed. Mobile carriers are not liable for delayed or undelivered messages, and delivery may be affected by coverage, device or carrier issues. Do not rely on text messages for emergencies.

Your consent applies to the phone number you provided. Tell us if your number changes; we will not text a new number until consent is given for it. See our Privacy Policy for how we handle your number and consent.

We work to keep the service available and secure but do not guarantee uninterrupted or error-free operation. We may suspend access to protect the service, investigate misuse or comply with law.

We may update these terms; the effective date above shows the latest version. Continued use after an update means you accept the updated terms.